Common Questions (FAQs)

Common Questions FAQs

We receive many questions and concerns. Below we have highlighted some of the common enquiries, and how they are handled.

Our departments co-operate with each other, and in many instances, touching base with one individual usually initiates a chain of events to work on your behalf. Our receptionist is available to direct you to the appropriate department that can handle your enquiry.  Should you be unsatisfied with the results of your enquiry, you may ask to speak to the department head to voice your concern.  If the situation cannot be resolved, you may contact the Town Manager regarding the matter. Our receptionist can be reached at 902-543-4651.


Donations To Our Collection

DesBrisay Museum collects materials that form part of, or that are directly related to, the natural and cultural heritage of Lunenburg County, including objects neither made nor used in Lunenburg County, but which can be shown to be related to this County's heritage.

Our  collecting strategy considers the interests of community, regional, national, and international public institutions and include the following collecting categories:

  • Social - community, family, personal life, religion, recreation, education, law
  • Economic - industry (natural resource, specifically agriculture and lumbering), business, industrial, work, labour, transportation
  • Political, War - military
  • Natural History - geology, geography, archaeology, astronomy, botany, animal, anthropology
  • Cultural - indigenous, folklore, ethnology, art, music, architecture
  • Science - medicine, technology, communication.

If you have an item that fits the above criteria and you would like to donate it to the Museum, please contact Linda Bedford, curator, at This email address is being protected from spambots. You need JavaScript enabled to view it. , or at 543-4619.

I’m moving and would like my water disconnected, who do I talk to?

Let the revenue clerk or cashier know the time and date you will want the water disconnected, arrange access for the technicians to remove the meter, if no one is connecting, and leave us your new mailing address.

When is my garbage collected, I’m new in town?

G.E.s All Trucking handles garbage collection for the town.  A copy of the schedule for regular waste collection, as well as special waste collections, can be obtained from the receptionist or on this page of our website.

Can I burn leaves in my yard?

No, but there are special clean-up days for heavy items and leaves. Burning is no longer permitted in the town.

I don’t deserve this parking ticket.

The general office only takes payments.  You may talk to the police department, and in particular, the officer who issued the ticket.

Can you tell me how much my bill is?

The Department of Finance and Administration has records of all accounts billed and current balances, and is willing to advise you of the status of your account. You can reach them at 902-543-4651.

My water line broke and my basement is flooding, can you help me?

During the day, call 543-4651 (found in the blue pages under Governments, Municipal – all our departments are listed here), and we will send someone immediately. After hours please call our emergency number at: 902-543-5142.

I need a marriage license, where do I get one?

This service is not provided by the town, however, you can contact Isabelle Crossland at 624-8941 or Diane Dauphinee at 634-8485 for info on marriage licenses.

My neighbour’s dog roams and barks all night, can you help me?

The Dog Control Officer, Elaine MacKay, 527-0063, can help you.  If the dog is disturbing the peace at night, you can contact the police department as well.

My assessment notice is wrong, can you correct it?

The Provincial Assessment Office is responsible for your assessment notice, and you should contact them.  They are located on Logan Road.  Telephone: 902-543-2267