3.3 Hiring Policy and Procedures (Policy #35)
It is the policy of Council to always hire the most competent and qualified candidates available for a position. Accordingly, where there is a vacancy, an open competition is held combining both internal and external candidates. The employer recognizes the value of a planned approach to recruitment and selection whereby vacant or new positions are filled by the most competent and qualified candidates possible. The Policy and Procedures document (PDF format) outlines the recruitment and selection process.
Customer Service Representative (CSR) – Permanent, Full-time
ABOUT THE ROLE
Reporting to the Accountant, the Customer Service Representative is the main point of contact for residents and other customers accessing services at Town Hall. The role provides front line service to members of the public including processing cash receipts (billing and collection), issuing service orders, and answering inquiries in addition to supporting the operations of the Finance Department.
ABOUT YOU
You are passionate about customer service and take pride in serving the public. You are a problem-solver who is willing to go the extra mile to ensure that the those you interact with have the best possible experience when they walk through the door or pick-up the phone. You understand that as the “face” of the organization your use of tact, professionalism, and good judgement make a huge difference in how the organization is perceived by residents and all customers. You are comfortable handling cash and processing a variety of transactions on behalf of the various departments of the organization. Your eye for detail and ability to handle a fast-paced work environment allow you get the job done efficiently and accurately.
OTHER KEY QUALIFICATIONS
Education:
Experience:
Skills:
Knowledge:
For the full job description for this position, click here.
If this sounds like you, we want to hear from you. Apply today and tell us why you’re the right person for this important role.
TERMS OF EMPLOYMENT
SUBMISSION DETAILS
Interested individuals should forward a resume and cover letter in confidence to:
Ashley Chase, Human Resources Officer
This email address is being protected from spambots. You need JavaScript enabled to view it.
Competition# TOBCSR_2021
Deadline to apply: Thursday, March 11, 2021
While we thank you for your interest, only those candidates selected for interview will be contacted.
Position Title: Headguard / Lesson Supervisor
Reports To: Aquatic Manager
Position Summary:
Reporting to the Aquatics Manager, you will oversee the daily operations of the aquatic facility, throughout your shift. The incumbent is responsible for overseeing the lifeguard supervision of facility patrons, and/or ensure that aquatic programs are being performed to ensure optimal teamwork and service excellence.
Qualifications
Mandatory Qualifications: (To be maintained as a condition of employment)
Desirable Qualifications:
Deadline to apply is April 30, 2021. To apply, e-mail a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. For complete position details click:
pdf
Aquatics Headguard Lesson Supervisor
(98 KB)
Position Title: Aquatic Lifeguard
Reports To: Aquatic Manager
Position Summary
Reporting to the Aquatic Manager, under the leadership of an aquatic shift supervisor, this role involves ensuring the safety supervision of facility patrons through prevention and timely response to injuries, incidents, and emergencies. The incumbent strives to deliver the highest quality aquatic experience to our members and guests in our fast-paced, growing environment.
Qualifications
Mandatory Qualifications: (to be maintained as a condition of employment)
Desirable Qualifications:
Deadline to apply is April 30, 2021. To apply, e-mail a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. For complete details click here:
pdf
Aquatic Lifeguard
(96 KB)
Position Summary: Implements the Recreation Day Camp Program and supervises program participants.
Supervision: Not Applicable
Working Conditions: This is an 8- 9 week position that operates out of Woodland Gardens and the Lunenburg County Lifestyle Centre. Hours of work are subject to a schedule and may include days and some weekends.
Qualifications: The incumbent must possess the following required qualifications:
Deadline to apply is April 30, 2021. To apply, e-mail a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. For position details, click here: pdf Day Camp Leader 2021 (589 KB)
Position Summary: Responsible for the planning and implementation of the Bridgewater Recreation Summer Program and staff supervision.
Supervision: Responsible for the direct supervision of day camp staff including the Day Camp Coordinator, and Day camp Leaders.
Working Conditions: This is a 15 week position that operates out of the Town Hall and Woodland Gardens and Lunenburg County Lifestyle Centre. Hours of work are subject to a schedule and may include days and some weekends.
Qualifications: The incumbent must possess the following required qualifications:
Deadline: March 12, 2021. To apply, e-mail a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. For complete details, plesase click here: pdf Summer Manager 2021 (596 KB)
Position Summary: Responsible for the planning and implementation and supervision of the Bridgewater Recreation Day Camp Program.
Supervision: Responsible for the direct supervision of Day Camp Leaders
Working Conditions: This is a 14 week position that operates out of the Town Hall (60 Pleasant Street), Woodland Gardens and Lunenburg County Lifestyle Centre. Hours of work are subject to a schedule and may include days and some weekends.
Qualifications: The incumbent must possess the following required qualifications:
Deadline March 12, 2021. To apply, e-mail a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. For complete details, click here: pdf Day Camp Coordinator 2021 (590 KB)
Position Title: Program Planner, Special Events (term)
Reports to: Culture, Heritage & Events Coordinator
Term: April 26, 2021 to September 3, 2021 (subject to change)
Position Summary: The position’s responsibilities include development, coordination, management, set up and promotion of various Museum events over the summer. Events will include heritage walking tours, music concerts, heritage skills program, children’s school programs, and multigenerational hands-on workshops.
Deadline: March 15, 2021. To apply, e-mail a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. For position details, click here:
pdf
Program Planner Special Events
(128 KB)
Position Title: Built Heritage Assistant (term)
Department: Community Development
Reports to: Culture, Heritage & Events Coordinator
Term: May 4 to August 16, 2021 (subject to change)
Position Summary: Work with DesBrisay Museum, Bridgewater’s Heritage Advisory Committee, and the Community Development Department to promote and celebrate built heritage of the Town.
Deadline: March 15, 2021. To apply, e-mail a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. For a complete position description click:
pdf
Built Heritage Assistant
(109 KB)
Position Title: Guest Services Manager (term)
Reports to: Culture, Heritage & Events Coordinator
Term: April 26, 2021 to September 3, 2021 (subject to change)
Position Summary: The Guest Services Manager will provide front desk visitor services and gift shop sales. The position also assists with basic collection management, exhibit development and archival research at DesBrisay Museum. This position will support the Program Planner with the delivery and creation of promotional products for summer events, including Canada Day, and heritage skill programs. Additionally, the role involves developing small in-house exhibits, panel displays, and online content that celebrates the heritage & cultural of our community.
Deadline: March 15, 2021. To apply, e-mail a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. For complete posting details, click here:
pdf
Guest Services Manager
(128 KB)
Are you a people-person with good driving skills? Are you interested in being a part of a new and exciting Town service? Join our team and become a casual bus driver with Bridgewater Transit.
If you are looking for employment that allows you to use your friendly and courteous personality to connect with your community, please apply today!
As the ideal candidate, you have:
• High School Diploma or equivalent (required);
• Completion of a defensive driving course (may be supplied by employer);
• A valid Nova Scotia Class 1 or 2 Driver’s license (required) and a clean driving record;
• Three (3) years of experience working in a service occupation dealing directly with customers;
• Five (5) years of recent driving experience;
• Ability to work in Canada;
• Driving experience in a public transit environment is an asset.